Hello, I have noticed that someone has hacked my YouTube channel and is using my page...

GetHuman2716344's customer service issue with YouTube from April 2019

38 views | 26979 similar | 0 following
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YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2716344 will need to dig through the advice provided by YouTube, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2716344 can let us know if they help or not.
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Before contacting them, items GetHuman2716344 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman2716344's own words
Hello, I have noticed that someone has hacked my YouTube channel and is using my page, I am also finding it difficult to upload material on my YouTube channel. I need some clarity as to what is going on with my channel. I have a website that links my social media including YouTube and when I click it does take me to my YouTube page but on my page there is a website address name- http:**www.charmsmusic.com. now can you please explain to me why is that website address on my YouTube channel? it is quite frustrating and also I have to keep on changing my password as Google keeps on saying that they don't recognise my password. I need for you to explain this situation to me as I am very confuse. My Google address that I've been using as link to YouTube for over ** years now is *****@***.com, and I've also just created a new gmail address which is- *****@***.com

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YouTube

Customer service issue
Reported by GetHuman2716344
Apr 10th, 2019 - 2 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 26979 others
0 customers following this

Timeline

GetHuman2716344 started working on this issue
Apr 10th, 2019 3:36pm

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