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YouTube Customer FAQ

Top Answers & How-to Guides

What is YouTube's Phone Number?

The question we are asked most often is about how to talk to YouTube customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Verify My YouTube Account?

If you have a YouTube account, you may want to get it verified. If you do, you can live stream, upload long videos, use thumbnails,...

How Do I Dispute a Copyright Infringement Charge Against My YouTube Account?

If you have received a copyright claim against one of your YouTube videos, there is a way you can dispute it. The procedure is different...
Ask any question you have about YouTube customer service, get an answer now.

Recent YouTube Customer Questions

My account was cancel but money is still being taken from my account for u tube tv

If your account was canceled but you are still being charged for YouTube TV, please check your subscription status in the account settings. If the cancellation was not processed properly, it may require further investigation. For the most up-to-date contact information, there is a link right here on this page.
Asked Feb 10, 2025 6:00 PM

I'm unable to pay my bill due to my MasterCard being lost and having a new MasterCard that is not attached to the YouTube premium account could you please help me

We recommend updating your payment method in your YouTube Premium account settings. You can add your new MasterCard there. If you encounter any issues, check out the support options available for assistance with payment problems. There is a link to the most up-to-date contact information right here on this page you are viewing.
Asked Feb 7, 2025 5:49 AM

Why did my account billing increase to $91.50 from $79.99?

Billing increases may occur due to several reasons, such as changes in subscription rates, additional services added, taxes, or fees. It's essential to review your account settings and billing history for any recent changes. If there are still questions about the specific reasons for the increase, please check the relevant billing details in your account.
Asked Feb 6, 2025 12:29 AM

I was double billed for youtube tv on my recurring payment

If you were double billed for your YouTube TV subscription, first check your payment history to confirm the charges. Sometimes, pending transactions may appear confusing. If you still see the double charge, check for any account-related issues or errors that might have occurred. You can also refer to the link on this page for the most up-to-date contact information to address billing inquiries directly with YouTube.
Asked Feb 5, 2025 12:44 AM

I'm being charged for a subscription I didn't request.

If you’re being charged for a subscription you believe you didn't request, check your account's purchase history to verify any subscriptions or transactions. You may have signed up for a free trial that automatically converted to a paid subscription. If you do not recognize the charge, consider canceling the subscription through your account settings. For any billing disputes or issues, further assistance can be found through the contact link available on this page.
Asked Feb 3, 2025 6:46 PM

Help me with my YouTube customer service issue

Appeals and Disputes

How Do I Appeal a Ban to YouTube?

If your YouTube account was terminated, you can appeal the termination. Terminations for violations of the YouTube community guidelines...

How Do I Dispute a Copyright Infringement Charge Against My YouTube Account?

If you have received a copyright claim against one of your YouTube videos, there is a way you can dispute it. The procedure is different...

How Do I Appeal a Wrongfully Terminated YouTube Account?

A YouTube account termination can be a surprising and unfortunate obstacle to handle. While the occurrence often follows several violation...

Video Management

How Do I Add Clickable Links to My YouTube Video?

To monetize your YouTube account, you must learn how to add clickable links to your YouTube videos. You can do so with an end screen...

How Do I Change the Captions Language on YouTube?

Whether you are a YouTube creator or a viewer, closed captioning or subtitles are a great way to share or enjoy content from around...

How Do I Transfer My YouTube Earnings to Paypal?

Transferring your earnings from YouTube to PayPal enables you to buy items using the money in your PayPal account. PayPal is a convenient...

Can I Get a Refund on YouTube TV?

YouTube TV offers live-streaming services from 100+ channels, but if you're not satisfied, you can request a refund. To do so, sign...

Content Management

How Do You Delete a Movie on YouTube?

As a YouTube creator, you are in charge of what stays on your channel. You can delete movies you've uploaded from your computer, phone...

How Do I Crop or Resize My YouTube Video?

To crop or resize your YouTube video, first, log in to your YouTube account. Then, click on the video you want to edit. Use the crop...

How Do I Stop Someone from Using My Content on YouTube?

All of your original content on YouTube has copyright. If anyone infringes your video, you can contact them to take it down. If the...

Technical Issues

What Do I Do If I Cannot Hear My YouTube Videos?

It can be frustrating when a video you've uploaded to YouTube or one you want to watch doesn't have sound. You can troubleshoot the...

What Do I Do If Can't I Sign in to YouTube?

As a user (viewer) or creator on YouTube, it's important to be able to access your account whenever you want to. Creators who are part...

How Do I Recover My YouTube Account?

You may have deleted your YouTube account for many different reasons:Here's some helpful tips on how to recover your account.

How Do I Let YouTube Know There's a Problem with My Channel?

Well, there are several avenues you can use to contact YouTube's customer care/service team by following these simple steps.

Reporting and Flagging

How Do I Report a Video on YouTube?

YouTube has a system in place to report videos that may violate Community Guidelines. According to the platform, videos are reviewed...

What Do I Do If My Video Was Flagged Inappropriately on YouTube?

There are many reasons why a YouTube video can be flagged for inappropriate content; however, there are times flagging should not occur....

How Do I Report Someone Harassing Me on YouTube?

When YouTube harassment occurs, users may hesitate to report the incident. However, there are options available to remove a slanderous...

Cloud Integration

How Do I Link My Ibm Cloud with My YouTube Channel?

You need to log in to your IBM Cloud. Click on the profile image and select YouTube Connector from the drop-down that appears. Now...

Account Management

How Do I Verify My YouTube Account?

If you have a YouTube account, you may want to get it verified. If you do, you can live stream, upload long videos, use thumbnails,...

How Do I Change My Username on YouTube?

You'll need to go to the Account Settings page To change your username on YouTube. You can access this by clicking on your avatar in...

Channel Customization

How Do I Edit the Banner on My YouTube Channel?

YouTube banners make your channel fun and unique. You can edit the banner from a desktop or mobile device in a few simple steps. YouTube...

How Do I Change My Channel Art on YouTube?

Changing your YouTube channel art is easy. You can make changes on desktop or mobile, and YouTube provides a helpful customer service...

Account Closure

How Do I Permanently Delete My YouTube Account?

If you are sick of YouTube, planning a social media break, or are committed to being online less, deleting your YouTube account is...

How Do I Cancel My YouTube Premium and Get My Money Back?

To cancel your YouTube Premium membership, go to your YouTube account settings, click on "Settings" and then go to "Billing and Payments."...
We look to the YouTube issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
YouTube issues reported to GetHuman
FAQ Table of Contents

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