YouTube Customer FAQ

If your account was canceled but you are still being charged for YouTube TV, please check your subscription status in the account settings. If the cancellation was not processed properly, it may require further investigation. For the most up-to-date contact information, there is a link right here on this page.

We recommend updating your payment method in your YouTube Premium account settings. You can add your new MasterCard there. If you encounter any issues, check out the support options available for assistance with payment problems. There is a link to the most up-to-date contact information right here on this page you are viewing.

Billing increases may occur due to several reasons, such as changes in subscription rates, additional services added, taxes, or fees. It's essential to review your account settings and billing history for any recent changes. If there are still questions about the specific reasons for the increase, please check the relevant billing details in your account.

If you were double billed for your YouTube TV subscription, first check your payment history to confirm the charges. Sometimes, pending transactions may appear confusing. If you still see the double charge, check for any account-related issues or errors that might have occurred. You can also refer to the link on this page for the most up-to-date contact information to address billing inquiries directly with YouTube.

If you’re being charged for a subscription you believe you didn't request, check your account's purchase history to verify any subscriptions or transactions. You may have signed up for a free trial that automatically converted to a paid subscription. If you do not recognize the charge, consider canceling the subscription through your account settings. For any billing disputes or issues, further assistance can be found through the contact link available on this page.