Good night,**My situation is the following: A while back I created a channel named "The...

GetHuman-goncalon's customer service issue with YouTube from March 2019

22476 similar
0 following
Help with my YouTube issue
First: share to improve GetHuman-goncalon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-goncalon's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-goncalon will want to follow the link below to head to their help center. We will check on GetHuman-goncalon later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-goncalon may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-goncalon's own words
Good night,**My situation is the following: A while back I created a channel named "The Tone Master", with the gmail email "*****@***.com". Now, I've decided to use my real name on my channel since my channel is about musical covers, and that makes more sense. The thing is, I would love to get rid of the old email entirely and just use my new one, "*****@***.com" as the only email of the channel. I know I could always just create another youtube channel using that new email, but that would mean losing all my views, videos and subscribers (may not me a lot but I worked hard for them), and that's not an option.**Any help on doing that would be greatly appreciated.**My best regards,**Gon*alo Tavares
GetHuman-goncalon did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-goncalon fixed the problem
We are waiting for GetHuman-goncalon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-goncalon fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-goncalon
Mar 12th, 2019 - 5 mons ago
I have an issue with YouTube too
Not resolved
Seen by 8 customers so far
Similar issue to 22476 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-goncalon started working on this issue
Mar 12th 1:02pm