somebody hacked my account several months*ago. i bought a new tv to resolve the probl...

GetHuman-overtonp's customer service issue with YouTube from February 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-overtonp's own words
somebody hacked my account several months*ago. i bought a new tv to resolve the problem....since its impossible to reach youtube. my credit card was canceled yesterday & I want to give you the new number...however this came up.. *Multiple payments accounts are linked to this payments profile. Editing this payment method will apply to all linked payments accounts.*By continuing, you agree to the Google Payments Terms of Service. *The Google Payments Privacy Notice describes how Google handles payments info...........what is this all about????
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YouTube

Customer service issue
Reported by GetHuman-overtonp
Feb 15th, 2019 - 8 mons ago
I have an issue with YouTube too
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Seen by 5 customers so far
Similar issue to 19213 others
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Items needed
Email on Account
Phone Number
Name of Account Holder
Password
Timeline
GetHuman-overtonp started working on this issue
Feb 15th 8:32pm