Hello,*I recently discovered that someone has been using a song that my friend and I w...

GetHuman-schbibby's customer service issue with YouTube from February 2019

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The issue in GetHuman-schbibby's own words
Hello,*I recently discovered that someone has been using a song that my friend and I wrote for a video on that person’s YouTube site without our permission. I contacted ASCAP, with whom I am a writer*publisher member, to see how we can collect songwriter royalties for our song. ASCAP told me that I would need to contact YouTube in order to get a contact number from them for this video, and then send that number to ASCAP. They would then collect our songwriting royalties on our behalf once they receive that contact number. These are my questions: Because we do not know the person using our song, we cannot determine if that person already has a contact number for the video in question. In the event that there is no contact number for the video, how can we get a contact number assigned to it and have it sent to ASCAP so that we may begin collecting our songwriting royalties? The URL for the video in question is https:**www.youtube.com*watch?v*a*okPWvqeXA. Please send me the necessary information to get a contact number created for this video. Thank you very much.*Michael Dellger* Dave Steffen
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Customer service issue
Reported by GetHuman-schbibby
Feb 6th, 2019 - 3 mons ago
I have an issue with YouTube too
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GetHuman-schbibby started working on this issue
Feb 6th 6:46pm