My brother died in July, and I’m trying to find videos of his voice for my mom. This on...
GetHuman-maeleean's customer service issue with YouTube from November 2018
Help with my YouTube issue
First: share to improve GetHuman-maeleean's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get YouTube help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-maeleean's own words
My brother died in July, and I’m trying to find videos of his voice for my mom. This one came up https:**m.youtube.com*watch?v*pcmuRaiMrS** I’m pretty confident he would be speaking in this video, since he was on that media team. Since the video was posted so long ago and YouTube has changed the way things are regulated, it has been totally muted. I want to know if it would be possible to mute only the songs so we can hear his voice again. I do not know who has the account info, but I do not think the account has been active for some time.
GetHuman-maeleean did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-maeleean fixed the problem
We are waiting for GetHuman-maeleean to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.