My brother died in July, and I’m trying to find videos of his voice for my mom. This on...

GetHuman-maeleean's customer service issue with YouTube from November 2018

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The issue in GetHuman-maeleean's own words
My brother died in July, and I’m trying to find videos of his voice for my mom. This one came up https:***watch?v*pcmuRaiMrS** I’m pretty confident he would be speaking in this video, since he was on that media team. Since the video was posted so long ago and YouTube has changed the way things are regulated, it has been totally muted. I want to know if it would be possible to mute only the songs so we can hear his voice again. I do not know who has the account info, but I do not think the account has been active for some time.
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Customer service issue
Reported by GetHuman-maeleean
Nov 28th, 2018 - 9 mons ago
I have an issue with YouTube too
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Seen by 8 customers so far
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GetHuman-maeleean started working on this issue
Nov 28th, 2018 1:28am