YouTube continues to restrict my searches even if I am eighteen. The YouTube app on my...

GetHuman-nguinpe's customer service issue with YouTube from October 2018

5193 similar
0 following
Help with my YouTube issue
First: share to improve GetHuman-nguinpe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nguinpe's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nguinpe will want to follow the link below to head to their help center. We will check on GetHuman-nguinpe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nguinpe may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-nguinpe's own words
YouTube continues to restrict my searches even if I am eighteen. The YouTube app on my iPhone keeps telling me that strict restricted mode is on, however, I AM the administrator. I can’t turn off restricted mode and it is very frustrating because it turns on and off without my permission. I already deleted the app and re downloaded it, however, restricted mode does not go away. And this is for all my gmail accounts that I use. It’s fine on the computer but not on my iPhone.
GetHuman-nguinpe did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-nguinpe fixed the problem
We are waiting for GetHuman-nguinpe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman-nguinpe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nguinpe
Oct 12th, 2018 - 2 mons ago
I have an issue with YouTube too
Not resolved
Seen by 3 customers so far
Similar issue to 5193 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-nguinpe started working on this issue
Oct 12th 10:19pm