I had a YouTube channel over * years ago where I posted two videos under the channel Za...

GetHuman-zaracle's customer service issue with YouTube from June 2018

Help with my YouTube issue
I had a YouTube channel over * years ago where I posted two videos under the channel Zara clench and I am now older and I school and people are dinging it and commenting on it. As I was so much younger then my mum set up the account but we can't remember the email or p***word she used. I would love to take the channel down so the comments stop thank you I look forward to hearing back from you.
I trust that YouTube will make this right and come up with a resolution that is fair.
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YouTube

Customer service issue
Reported by GetHuman-zaracle
Jun 4th, 2018 - 3 mons ago
I have an issue with YouTube too
Fixed
Seen by 7 customers so far
Similar issue to 286 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password
Timeline
GetHuman-zaracle started working on this issue
Jun 4th 3:38pm
GetHuman-zaracle indicated the issue is not fixed yet.
Jun 4th 4:57pm