My boyfriends Facebook has been hacked, he used a yahoo email to set his account up but...

GetHuman4377507's Recover Account issue with Yahoo from February 2020

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman4377507's own words
My boyfriends Facebook has been hacked, he used a yahoo email to set his account up but over time he forgot his password and security question as he set it up a long time a go. He made a new yahoo email but didn’t update it on Facebook, therefore he can’t get his Facebook account back as he doesn’t have access to the old email to send a recovery email to change his password. Please is there anyway you would be able to get him back into his old email account so he can get his Facebook account back? It would be a real shame for him to loose everything on there because of some hacker. Many thanks.

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Yahoo

Recover Account issue
Reported by GetHuman4377507
Feb 19th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 19869 others
0 customers following this

Timeline

GetHuman4377507 started working on this issue
Feb 19th 10:03pm

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