I've been trying to log in to my account from a while ago, and I didn't know the passwo...

GetHuman-lilzimm's Account Access issue with Yahoo from June 2019

Help with my Yahoo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lilzimm's own words
I've been trying to log in to my account from a while ago, and I didn't know the password. I finally figured out the password, however it is making me verify through my phone number that is no longer in use, and I cannot log in to change it.

GetHuman-lilzimm did not yet indicate what Yahoo should do to make this right.

How GetHuman-lilzimm fixed the problem
I had to buy their premium plan on my second account in order to talk to a customer support staff, to which I then called. She stated that first off, I'd have to buy premium with the other account I'm trying to access because the call was concerning that email. They then asked me to participate in a verification process, in which they asked me the name on the account, as well as the last time I signed in. Given this was a fairly old account (I probably made it * years ago) I had no idea. So they said I failed and basically told me that I can never get back into my account. Absolute WASTE of $*.** and my time. So it hasn't been fixed and it never will.
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Yahoo

Account Access issue
Reported by GetHuman-lilzimm
Jun 20th, 2019 - a year ago
Fixed
GetHuman-lilzimm shared how to fix
Seen by 10 customers so far
Similar issue to 127710 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-lilzimm started working on this issue
Jun 20th, 2019 11:55pm
GetHuman-lilzimm indicated the issue is not fixed yet.
Jun 21st, 2019 9:02am
GetHuman-lilzimm indicated the issue is not fixed yet.
Jun 21st, 2019 7:29pm
GetHuman-lilzimm indicated the issue is not fixed yet.
Jun 21st, 2019 7:32pm
GetHuman-lilzimm indicated the issue is not fixed yet.
Jun 21st, 2019 7:33pm
GetHuman-lilzimm confirmed the issue is fixed. Hooray!
Jun 21st, 2019 7:33pm