Our website domain is registered with Yahoo and TUcows. We called tucows and they said...

GetHuman2895455's Account Access issue with Yahoo from May 2019

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Before contacting them, items GetHuman2895455 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2895455's own words
Our website domain is registered with Yahoo and TUcows. We called tucows and they said they do not handle this. We have been on hold with Yahoo for hours. We are trying to ad ssl to our site through Godaddy. We need to obtain a certificate to complete this. We can't sign into our yahoo account since its been over a decade since we last logged on. The updated password was sent to the yahoo email account that we also can't access
GetHuman2895455 did not yet indicate what Yahoo should do to make this right.
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How GetHuman2895455 fixed the problem
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Yahoo

Account Access issue
Reported by GetHuman2895455
May 9th, 2019 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 118301 others
0 customers following this
Timeline
GetHuman2895455 started working on this issue
May 9th 9:02pm