Hi. I am having a hard time trying to access my yahoo mail on my phone. My old phone is...

GetHuman-angelies's Account Access issue with Yahoo from March 2019

2 views
 | 
107824 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-angelies's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-angelies's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-angelies will want to follow the link below to head to their help center. We will check on GetHuman-angelies later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-angelies may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-angelies's own words
Hi. I am having a hard time trying to access my yahoo mail on my phone. My old phone is no longer working, and I have changed my phone number. Now when I try to sign in using my phone and new number, Yahoo is asking me to approve sign in on my old phone (which is no longer working). When I try another way to sign in, it is asking me to verify through a code which will be sent to my old number, which I also dont have access to. It's a good thing I can access my email through my laptop, but I also want to install it in my phone. Please let me know if there is another way for me to update my contact information and mobile device, so I could access my email on my phone
GetHuman-angelies did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-angelies fixed the problem
We are waiting for GetHuman-angelies to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-angelies fixes it.
This email address isn't valid

Yahoo

Account Access issue
Reported by GetHuman-angelies
Mar 28th, 2019 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 107824 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-angelies started working on this issue
Mar 28th 2:29pm