I can’t access my email account because I have an account key which is linked to my old...

GetHuman2605327's Recover Account issue with Yahoo from March 2019

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The issue in GetHuman2605327's own words
I can’t access my email account because I have an account key which is linked to my old phone that is now broken. I don’t have a phone number that is linked to my email and the alternative email adress it is giving me to recover the account I do not recognise or have access to. Is there no where that I can put my password in or answer my*Security questions. I have tried finding a number for customer services but every number I call tells me that they are not the correct one. I really don’t want to have to start a new email account as I have lots of things linked to this one and I have had it for years.
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Yahoo

Recover Account issue
Reported by GetHuman2605327
Mar 27th, 2019 - a mon ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 107531 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman2605327 started working on this issue
Mar 27th 5:39pm
GetHuman2605327 indicated the issue is not fixed yet.
Mar 27th 5:41pm
GetHuman2605327 indicated the issue is not fixed yet.
Mar 31st 4:55pm