I am missing emails responses (that I've read) that are within an email conversation th...

GetHuman2604975's customer service issue with Yahoo from March 2019

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The issue in GetHuman2604975's own words
I am missing emails responses (that I've read) that are within an email conversation thread. It has happened twice recently with important conversations. There will be a few emails going back and forth within the same thread and a response that Ive read will no longer be there the next time I go back to it. I've searched various ways by search bar, filing thru, trash etc..the responses are within a thread so why would just one email part of the converstion disappear?
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Yahoo

Customer service issue
Reported by GetHuman2604975
Mar 27th, 2019 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 107521 others
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Timeline
GetHuman2604975 started working on this issue
Mar 27th 4:57pm