I am trying to gain access to my yahoo email after roughly * years of inactiivty, the e...

GetHuman-sygitach's customer service issue with Yahoo from January 2019

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The issue in GetHuman-sygitach's own words
I am trying to gain access to my yahoo email after roughly * years of inactiivty, the email is my primary means of gaming and I need access to it in order to begin working with it again. The email in question is J*****@***.com, I do not remember the password, the first security question answer is SHSU, the second question is who is my favorite author, but my mother answered the question when the email was made and none of her favorite authors are the current answer.
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Yahoo

Customer service issue
Reported by GetHuman-sygitach
Jan 15th, 2019 - 9 mons ago
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Timeline
GetHuman-sygitach started working on this issue
Jan 15th 4:01pm