i am not very computer literate . when i press to say celeb related adverts are offens...

GetHuman1967941's customer service issue with Yahoo from January 2019

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The issue in GetHuman1967941's own words
i am not very computer literate . when i press to say celeb related adverts are offensive to me you still keep sending them please will you not send me celeb related adverts. i am an old person and cannot understand your so called yahoo help terminology to sort this problem. please can you help me. I zap on the cross to get rid of unwanted advert, then zap the reason why i do not want it, but you send it even more often. thank you in advance for your help.
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Yahoo

Customer service issue
Reported by GetHuman1967941
Jan 15th, 2019 - a mon ago
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GetHuman1967941 started working on this issue
Jan 15th 9:48am