I had account key setup on my old phone and it quit working my email is *****@***.com t...

GetHuman-wendykor's customer service issue with Yahoo from January 2019

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GetHuman-wendykor's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wendykor will want to follow the link below to head to their help center. We will check on GetHuman-wendykor later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-wendykor may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-wendykor's own words
I had account key setup on my old phone and it quit working my email is *****@***.com the recovery number on my account witch is ********** is no longer available so I can not get a recovery code and I have been locked out of my email for over a year on Yahoo. I would like to update my email or recovery number so I can get back in to my account. My current email is *****@***.com and my current phone number is the same as my old phone the account key was set up on ********** pleas help I need to get in to my email I have important messages and sentimental family pictures on there.* Thank you* Wendy korbe
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Yahoo

Customer service issue
Reported by GetHuman-wendykor
Jan 13th, 2019 - a mon ago
I have an issue with Yahoo too
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Seen by 4 customers so far
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Timeline
GetHuman-wendykor started working on this issue
Jan 13th 7:42pm