My colleague is in Australia and forgot that his phone was in his pocket and has lost h...

GetHuman-lianneev's customer service issue with Yahoo from January 2019

87468 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman-lianneev's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lianneev may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-lianneev's own words
My colleague is in Australia and forgot that his phone was in his pocket and has lost his phone in the sea. He is tryi*ng to login on a new device and it will not let him access his mail without the secure code. He has no other methods of authentication set up but he does know his password. Is there any other way that he can access his email? Is there a way for you to switch off the code authentication to allow him to login with his password? He needs urgent access to his email. Please can someone help.
GetHuman-lianneev did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-lianneev fixed the problem
We are waiting for GetHuman-lianneev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lianneev fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lianneev
Jan 13th, 2019 - 9 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 87468 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lianneev started working on this issue
Jan 13th 11:10am