Hi.* I just did a factory reset on my phone and I can't log in because I have this acco...

GetHuman1920478's customer service issue with Yahoo from January 2019

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Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1920478's own words
Hi.* I just did a factory reset on my phone and I can't log in because I have this account key push that I can not access and on my account I still have my previous phone number that I don't have access because I change it about one month ago. Apparently my main email address doesn't have my new phone number and I have no way to log in. I've tried using my laptop, but I got logged out somehow. Is there any way I can access my email address? How can I turn off this account key push?* Thank you.
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Yahoo

Customer service issue
Reported by GetHuman1920478
Jan 8th, 2019 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman1920478 started working on this issue
Jan 8th 4:56am