I cannot recover my yahoo account because I do not have access to my old phone, and the...

GetHuman1906951's customer service issue with Yahoo from January 2019

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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1906951's own words
I cannot recover my yahoo account because I do not have access to my old phone, and there is no alternate email set up. I have had this email since **** and I hate to lose it. I would like to change the phone number attached to the account so I can get into my email.
GetHuman1906951 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman1906951
Jan 6th, 2019 - 10 mos ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 85631 others
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Items needed
Email on Account
Name of Account Holder
GetHuman1906951 started working on this issue
Jan 6th 2:41am