I have been locked out of my yahoo account for months and I desperately need to be able...

GetHuman-kimmabea's customer service issue with Yahoo from January 2019

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The issue in GetHuman-kimmabea's own words
I have been locked out of my yahoo account for months and I desperately need to be able to access it. My recovery email and regular email was hacked back in July and they changed the passwords. The phone number I have on the accounts is the old phone that was also compromised leaving it nearly impossible to access. Please help! I can provide my photo Id and give you what an old password was to verify. I have medical records for an upcoming case I have to access on the email. My email is *****@***.com and the other is *****@***.com. The phone number on the account is ***-***-****. One of my old passwords was Lilliannoel******
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Customer service issue
Reported by GetHuman-kimmabea
Jan 3rd, 2019 - 4 mons ago
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Name of Account Holder
GetHuman-kimmabea started working on this issue
Jan 3rd 6:19pm