My main yahoo account will not let me log in with my password, only an "account key". T...
GetHuman-pokeoey's customer service issue with Yahoo from December 2018
Help with my Yahoo issue
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GetHuman-pokeoey's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pokeoey will want to follow the link below to head to their help center. We will check on GetHuman-pokeoey later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-pokeoey may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-pokeoey's own words
My main yahoo account will not let me log in with my password, only an "account key". The key is bound to my phone under the phone number ***-***-****. However, the phone which had that number completely stopped working, and I got a new phone under a different number. Now, I have no access to that old phone or the yahoo account. I would just like to be able to sign in to my yahoo account using a password like any other website that exists.
GetHuman-pokeoey did not yet indicate what Yahoo should do to make this right.
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