I went to check email on phone. Received a cannot connect to server. Went to PC to lo...

GetHuman-sklingel's customer service issue with Yahoo from December 2018

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GetHuman-sklingel's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sklingel will want to follow the link below to head to their help center. We will check on GetHuman-sklingel later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sklingel may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sklingel's own words
I went to check email on phone. Received a cannot connect to server. Went to PC to log in. Tried every password I could think of. Kept getting routed to Att account user id*password window. They only gave att user and password that takes me into my att account. I have been trying to access my account for two hours!! I am beyond upset. There is no human contact customer service. When I would ask to reset password you would say you were sending me a temporary to my email. HELLO I can't get into my email!!!!
GetHuman-sklingel did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-sklingel
Dec 4th, 2018 - 2 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman-sklingel started working on this issue
Dec 4th, 2018 2:51pm