I have forgotten my password and answers to my security questions because I created the...

GetHuman-jpcosca's customer service issue with Yahoo from December 2018

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Before contacting them, items GetHuman-jpcosca may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-jpcosca's own words
I have forgotten my password and answers to my security questions because I created the account when i was younger so i have no memory to the answers.*I can provide ID or proof of identification to gain access to my account.*I also Keep getting the "Oops cant be recovered online" page whenever i try to answer the recovery questions.*A lot of important are accounts are also linked to this email which is why i need to gain access to this old e-mail
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Yahoo

Customer service issue
Reported by GetHuman-jpcosca
Dec 4th, 2018 - 2 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-jpcosca started working on this issue
Dec 4th, 2018 9:20am