forgot password, changed phone number: assistance is asking for email subscriptions and...

GetHuman1685140's customer service issue with Yahoo from December 2018

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GetHuman1685140's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1685140 will want to follow the link below to head to their help center. We will check on GetHuman1685140 later to make sure it's all set or try to help escalate.
The issue in GetHuman1685140's own words
forgot password, changed phone number: assistance is asking for email subscriptions and created folders: have not created any folders that are not standard with every account, email subscriptions are largely are ignored other than business related such as usajobs and aafes. need different security questions to answer. able to provide personal information if necessary. need access to this account as all work related emails are sent to this account
GetHuman1685140 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1685140
Dec 4th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 75873 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman1685140 started working on this issue
Dec 4th, 2018 2:55am