The "backup email account" for my Yahoo account is that of an old MySpace account, from...
GetHuman1641921's customer service issue with Yahoo from November 2018
Help with my Yahoo issue
First: share to improve GetHuman1641921's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1641921's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1641921 will want to follow the link below to head to their help center. We will check on GetHuman1641921 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1641921's own words
The "backup email account" for my Yahoo account is that of an old MySpace account, from back when you could send regular emails to MySpace. (Your own MySpace email address was "your Page URL" @myspace.com.) MySpace stopped allowing this service several years ago, so my only means of getting back into this Yahoo account is rendered unusable. This would be fine, except I have various other profiles and accounts linked to this Yahoo account that I currently can not access (such as Amazon, where I have several hundred dollars of Kindle books and several years of online purchase history). I need into this account to change these passwords. I have a second email you can contact me at.
GetHuman1641921 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1641921 fixed the problem
We are waiting for GetHuman1641921 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.