The account *****@***.com belongs to my mother who is currently in Zimbabwe, she hasn't...

GetHuman-pshadur's customer service issue with Yahoo from November 2018

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The issue in GetHuman-pshadur's own words
The account *****@***.com belongs to my mother who is currently in Zimbabwe, she hasn't used the account in * months yet I have been receiving emails from the account. *She has only just notified my of this occurrence and she thinks that when she set up the connected mobile number ********** her details were used by someone at the store so she stopped using the account but failed to pass this information onto anyone else.*can you please delete the account as this person is using her identity
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Customer service issue
Reported by GetHuman-pshadur
Nov 23rd, 2018 - 10 mons ago
I have an issue with Yahoo too
Seen by 3 customers so far
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Items needed
Email on Account
Name of Account Holder
GetHuman-pshadur started working on this issue
Nov 23rd, 2018 11:26pm
GetHuman-pshadur indicated the issue is not fixed yet.
Nov 23rd, 2018 11:27pm