Everytime I leave the state, after I few days I can no longer access my email. It will...

GetHuman1544369's customer service issue with Yahoo from November 2018

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The issue in GetHuman1544369's own words
Everytime I leave the state, after I few days I can no longer access my email. It will say my password has changed. The first time this has happened I was able to reset my password and got back on. While I was in Hawaii it did the same thing, It stopped working and said my password has been changed (even though I never did this). I tried to reset my password again, but it doesn't recognize my email or phone number so there is no way to reset it and I'm left at a loss on what to do. I have an old att.net account. I can see all my old messages but nothing new has come in since November *rd and I cant send*forward the old emails
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Customer service issue
Reported by GetHuman1544369
Nov 12th, 2018 - 4 mons ago
I have an issue with Yahoo too
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Seen by 2 customers so far
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GetHuman1544369 started working on this issue
Nov 12th, 2018 1:52pm