Its been quite long from since I have used Yahoo mail. As a result, I wasn't aware of t...

GetHuman-joelkeek's customer service issue with Yahoo from November 2018

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Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-joelkeek's own words
Its been quite long from since I have used Yahoo mail. As a result, I wasn't aware of the "ACCOUNT KEY". I very well know the password but, I, now have no access to my old phone number as it has been removed and I forgot of changing it in yahoo. Hope you could just disable the account key option and reset it to the old-fashioned password. It would be a great help for me as I now have important messages to be read. *Hope you would help me.*MY mail id is *****@***.com.*If you would want to contact me, kindly do it through my new phone number: **** ** ** ** ***or through mail******@***.com.*Thanking You**Yours sincerely,*Lali Biju
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Customer service issue
Reported by GetHuman-joelkeek
Nov 2nd, 2018 - a mon ago
I have an issue with Yahoo too
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Seen by 13 customers so far
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GetHuman-joelkeek started working on this issue
Nov 2nd 4:18pm