My laptop was reset by my company and now I am unable to access my yahoo email account...
GetHuman-sbbowlin's customer service issue with Yahoo from October 2018
Help with my Yahoo issue
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GetHuman-sbbowlin's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sbbowlin will want to follow the link below to head to their help center. We will check on GetHuman-sbbowlin later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sbbowlin may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sbbowlin's own words
My laptop was reset by my company and now I am unable to access my yahoo email account. I tried to reset it by having a text sent but after multiple attempt a text has not arrived. The back up email address I have is one I know longer use. Thank you. I am able to access my yahoo account via my phone but need to also be able to access via laptop
GetHuman-sbbowlin did not yet indicate what Yahoo should do to make this right.
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