have forgotten password and cannot get into yahoo mail. can recall 'cats name' but not...

GetHuman1335097's customer service issue with Yahoo from October 2018

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GetHuman1335097's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1335097 will want to follow the link below to head to their help center. We will check on GetHuman1335097 later to make sure it's all set or try to help escalate.
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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1335097's own words
have forgotten password and cannot get into yahoo mail. can recall 'cats name' but not what I put down for favorite author. I am locked out of yahoo mail on computer, but still have access on fire tablet. Want access to my yahoo account on this computer. What do I do now. Please help. K.M.T.
GetHuman1335097 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1335097
Oct 12th, 2018 - 3d ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 58747 others
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Timeline
GetHuman1335097 started working on this issue
Oct 12th 9:11pm