My name is Diana Torres I created email D*****@***.com I just changed phones and can’t...

GetHuman1333263's customer service issue with Yahoo from October 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1333263's own words
My name is Diana Torres I created email D*****@***.com I just changed phones and can’t remember my password tried to reset it and it’s my old phone number which it was ********** but my new number is **********. I have very important emails on my yahoo and can’t get in. I reached out to my old number a guy answer I told him the situation I was having and apologized for bothering him told him if he could send me the code but he didn’t which I understand he probably didn’t feel secured. Is there any way I can send my ID or any other way I can verify that’s my email?
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Yahoo

Customer service issue
Reported by GetHuman1333263
Oct 12th, 2018 - 2 mons ago
I have an issue with Yahoo too
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Timeline
GetHuman1333263 started working on this issue
Oct 12th 4:56pm