I have a yahoo email account that has an account key and unfortunately I dropped my cel...

GetHuman-whoppach's customer service issue with Yahoo from October 2018

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The issue in GetHuman-whoppach's own words
I have a yahoo email account that has an account key and unfortunately I dropped my cell phone and broke it. I'm unable to sign into my yahoo email on any other device because of that account key! I have very important information in my email I'm unable to access and I need this resolved! I've tried following your directions online to disable the account key and go back to signing in with my email address and password and nothing is working! Can you please help me fix my issue so I can go back to signing into my email with a password on any device? You can email me at *****@***.com Thank you
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Customer service issue
Reported by GetHuman-whoppach
Oct 11th, 2018 - 3 mons ago
I have an issue with Yahoo too
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GetHuman-whoppach started working on this issue
Oct 11th, 2018 8:06pm