I have on yahoo email*Address...*****@***.com. Somehow and old address “*****@***.com...

GetHuman1273832's customer service issue with Yahoo from October 2018

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Help with my Yahoo issue
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GetHuman1273832's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1273832 will want to follow the link below to head to their help center. We will check on GetHuman1273832 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1273832 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1273832's own words
I have on yahoo email*Address...*****@***.com. Somehow and old address “*****@***.com” has been linked. So when I updated a device and was trying to mange my accounts, I can’t get to of it. If I click on manage accounts, it only brings up the current one but got back to my email and it’s still there. It was supppsed to have been closed. I don’t want it linked to my current account. *Thank you
GetHuman1273832 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1273832
Oct 6th, 2018 - 8 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 20 customers so far
Similar issue to 56670 others
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Timeline
GetHuman1273832 started working on this issue
Oct 6th, 2018 2:25pm