Hi, I'm having a problem with my mothers account. she can't access her account as N...

GetHuman1221793's customer service issue with Yahoo from September 2018

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The issue in GetHuman1221793's own words
Hi, I'm having a problem with my mothers account. she can't access her account as N*****@***.com, i can give the full details of this account. also im trying to recover but she put the recovery email as "@yahu.com" which is invalid. i can give the birthday, recovery mobile number, etc of this account but she can't remember the password. pls help.
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Yahoo

Customer service issue
Reported by GetHuman1221793
Sep 28th, 2018 - 20d ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 54018 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman1221793 started working on this issue
Sep 28th 9:23am