Hello, I'm trying to recover my old account. I've already tried the Sign-in Helper, I a...

GetHuman-marnelb's customer service issue with Yahoo from September 2018

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The issue in GetHuman-marnelb's own words
Hello, I'm trying to recover my old account. I've already tried the Sign-in Helper, I already sent a mail to Yahoo Customer Care and chatted with an agent. They both referred me to "Yahoo Help Central" which I already told them that it didn't help me at all. The agent said that I had my old account registered with the terms & agreements from the U.S. So the agent told me to contact the U.S team but whenever I go to yahoo.com it automatically redirects me to ph.yahoo.com. I told the agent about this but still referred me to "Yahoo Help Central". My old account is very important because I can't recover my facebook account.
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Yahoo

Customer service issue
Reported by GetHuman-marnelb
Sep 24th, 2018 - 2 mons ago
I have an issue with Yahoo too
Fixed
Seen by 1 customer so far
Similar issue to 53116 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-marnelb started working on this issue
Sep 24th 9:49am
GetHuman-marnelb indicated the issue is not fixed yet.
Sep 24th 9:50am