No Email Access, Identity Verification Needed

GetHuman-afalvey's customer service issue with Yahoo from August 2018

8 views | 47022 similar | 0 following
Help with my Yahoo issue
GetHuman-afalvey's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-afalvey will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-afalvey can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-afalvey's own words
log into my email. ... I am locked out of my yahoo account, they are trying to verify my identity using an email that has since been deactivated. I know the password, I just can't seem to get into my account even with the password. I need to get into my account, there are A LOT of important documents in my email that I need access to ASAP.**Have no alternator email address or number associated with this account.
I have the password that requires me to log in, I do not have * steps verification set up, and I don't have access to my prior email. I could log in if they asked me my security questions -*-
Allowing me to login without the use of a security code sent to a non-existant email.
I have been a continuous user of yahoo mail since **.
I've tried logging into deactivated email, contacting yahoo, logging in on other platforms.
How GetHuman-afalvey fixed the problem

We are waiting for GetHuman-afalvey to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-afalvey fixes it.
This email address isn't valid

Yahoo

mail
Customer service issue
Reported by GetHuman-afalvey
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 47022 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-afalvey started working on this issue
Aug 27th, 2018 8:22am
GetHuman-afalvey indicated the issue is not fixed yet.
Aug 27th, 2018 8:23am
GetHuman-afalvey indicated the issue is not fixed yet.
Aug 27th, 2018 9:22am
GetHuman-afalvey indicated the issue is not fixed yet.
Aug 27th, 2018 9:27am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies