I can no longer access my email from this computer. I do not have a mobile phone and...

GetHuman-mashallb's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-mashallb's own words
I can no longer access my email from this computer. I do not have a mobile phone and rely on using the password. Now the log in is requiring that I use a phone number to access a special code to log on. This is impossible for me.*I need to get back to using my email with all the important contacts and info it has. I've created a new account with email that seems to work but has none of my old data. Please help me get back to using the former password and ID.
GetHuman-mashallb did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-mashallb
Aug 26th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 46885 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-mashallb started working on this issue
Aug 26th 7:44pm
GetHuman-mashallb indicated the issue is not fixed yet.
Aug 26th 9:00pm
GetHuman-mashallb indicated the issue is not fixed yet.
Aug 27th 1:58am
GetHuman-mashallb shared this issue with your circles on Google+
Aug 27th 1:58am
GetHuman-mashallb indicated the issue is not fixed yet.
Aug 27th 2:02am