Yahoo asked my for my email account. I gave them my email which is *****@***.com. They...

GetHuman-prtl's customer service issue with Yahoo from August 2018

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The issue in GetHuman-prtl's own words
Yahoo asked my for my email account. I gave them my email which is *****@***.com. They then asked me to fill in my phone number, which I did, and when I clicked on the blue bar, it said to wait ** seconds and they would send it to me, through my phone, but they didn't. I cannot get into my own email account. It's so frustrating and so crazy. I forgot my access number and can't get that either. HELP!!!!!!
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Yahoo

Customer service issue
Reported by GetHuman-prtl
Aug 24th, 2018 - 4 mons ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-prtl started working on this issue
Aug 24th 10:55pm
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Aug 24th 10:56pm