My yahoo email address is *****@***.com. My name is Judy Sparks. I broke my iphone and...

GetHuman1029108's customer service issue with Yahoo from August 2018

4 views
 | 
46164 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman1029108's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1029108's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1029108 will want to follow the link below to head to their help center. We will check on GetHuman1029108 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1029108 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1029108's own words
My yahoo email address is *****@***.com. My name is Judy Sparks. I broke my iphone and cannot access my yahoo mail account due to the key. the recovery method shows an old phone number which is not active. i dont know how to remove the key and just log in the normal way. it says to bring up yahoo and click on key of which i am unable to see. Can you reset the login and let me just login under a password?
GetHuman1029108 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1029108 fixed the problem
We are waiting for GetHuman1029108 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman1029108 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman1029108
Aug 23rd, 2018 - 4 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 46164 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1029108 started working on this issue
Aug 23rd 8:58pm