I moved to a new home and my laptop did not make it to the house, I searched through my...

GetHuman1028658's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1028658's own words
I moved to a new home and my laptop did not make it to the house, I searched through my current emails, but my receipt was not in them. I bought this laptop back in ****, so I tried to log back into my old email address, but did not know the password. I knew one of the security questions, but did not know the second. I really need to log back into this account. my old email address is *****@***.com. I cannot enter the email address in any way that is available to yahoo users and am asking Yahoo for help recovering my email address in another way as I have not used this address in over * years.
GetHuman1028658 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman1028658
Aug 23rd, 2018 - 4 mons ago
I have an issue with Yahoo too
Seen by 1 customer so far
Similar issue to 46121 others
0 customers following this
Items needed
Email on Account
Name of Account Holder
GetHuman1028658 started working on this issue
Aug 23rd 7:24pm
GetHuman1028658 indicated the issue is not fixed yet.
Aug 23rd 7:26pm