I moved to a new home and my laptop did not make it to the house, I searched through my...
GetHuman1028658's customer service issue with Yahoo from August 2018
Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1028658's own words
I moved to a new home and my laptop did not make it to the house, I searched through my current emails, but my receipt was not in them. I bought this laptop back in ****, so I tried to log back into my old email address, but did not know the password. I knew one of the security questions, but did not know the second. I really need to log back into this account. my old email address is *****@***.com. I cannot enter the email address in any way that is available to yahoo users and am asking Yahoo for help recovering my email address in another way as I have not used this address in over * years.
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