I have a smart phone that I had to replace my old one with. My account for email is S...
GetHuman-samsalas's customer service issue with Yahoo from August 2018
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The issue in GetHuman-samsalas's own words
I have a smart phone that I had to replace my old one with. My account for email is S*****@***.com. I can't get in to turn off the old phone number ***-***-**** and I can't enable the new phone number ***-***-****. I still get into my email on my computers but because of the new number I can't access my email on the new phone. I would rather use the yahoo app and not add to Outlook. I have looked on the help page and the recovery option help does not seem to address the issue. What should I do?
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