I bought a new phone but cannt set up my email on it. I forgot but password and it does...

GetHuman984747's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman984747's own words
I bought a new phone but cannt set up my email on it. I forgot but password and it doesnt accept my answer to secret question. I tried sign in helper but dont know alternate email or phone nunber to use. What i think should be answers do not work!!!!! I have had this emil since **** and never changed any info?? I am using this email on ither devices but want to get rid of these devices and use my new one!! Pls help. Email address is *****@***.com
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Customer service issue
Reported by GetHuman984747
Aug 13th, 2018 - 7 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 43126 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman984747 started working on this issue
Aug 13th, 2018 11:51am
GetHuman984747 indicated the issue is not fixed yet.
Aug 13th, 2018 1:02pm
GetHuman984747 indicated the issue is not fixed yet.
Aug 13th, 2018 1:07pm
GetHuman984747 indicated the issue is not fixed yet.
Aug 16th, 2018 3:17pm
GetHuman984747 indicated the issue is not fixed yet.
Aug 20th, 2018 6:49pm