I cannot access my account. I have been using my yahoo account on my phone never on a l...
GetHuman980369's customer service issue with Yahoo from August 2018
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Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman980369's own words
I cannot access my account. I have been using my yahoo account on my phone never on a laptop, but recently my phone broke and I can't access the phone. When I try to log in to my account on Yahoo, it wants to send me a key to my phone in order to log in. I no long have access to that phone and I have no other recovery emails or phone on my account. I urgently need to have access to my yahoo account. Is there any way to gain access to my account? My yahoo account is *****@***.com. Thank you.
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