My account had been hacked, the email that has been hacked is *****@***.com. Upon enter...

GetHuman-eherko's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-eherko's own words
My account had been hacked, the email that has been hacked is *****@***.com. Upon entering the email I’m unable to use the password I set for it and I’m also unable to text myself because the person who hacked my account also changed the phone number that I do not recognize. My phone number is ***-***-****, I would like to get my email back because there are very important documents and school work I need that are in that email. Please get back to me ASAP. Thank you in advance. *-Ethan Herko
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Customer service issue
Reported by GetHuman-eherko
Aug 10th, 2018 - 7 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 42425 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-eherko started working on this issue
Aug 10th, 2018 10:45pm
GetHuman-eherko indicated the issue is not fixed yet.
Aug 11th, 2018 12:29am
GetHuman-eherko indicated the issue is not fixed yet.
Aug 14th, 2018 12:43am