I lost my phone and had to get a new phone and number so now i cant get into my yahoo e...
GetHuman-lacroixr's customer service issue with Yahoo from August 2018
Help with my Yahoo issue
GetHuman-lacroixr's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lacroixr will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lacroixr can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lacroixr's own words
I lost my phone and had to get a new phone and number so now i cant get into my yahoo email or account because of the (key) you need to hit from inside the app on your phone it will not just let me set up a new password or us a old one and there is no recovery email set up.. I have had this email for many years and because of this i am locked out of facebook and a few other of my apps.. i need my account to be reset so i can set up a new password please.
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