I lost my phone and had to get a new phone and number so now i cant get into my yahoo e...

GetHuman-lacroixr's customer service issue with Yahoo from August 2018

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Help with my Yahoo issue
GetHuman-lacroixr's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lacroixr will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lacroixr can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lacroixr's own words
I lost my phone and had to get a new phone and number so now i cant get into my yahoo email or account because of the (key) you need to hit from inside the app on your phone it will not just let me set up a new password or us a old one and there is no recovery email set up.. I have had this email for many years and because of this i am locked out of facebook and a few other of my apps.. i need my account to be reset so i can set up a new password please.
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Yahoo

Customer service issue
Reported by GetHuman-lacroixr
Aug 10th, 2018 - a yr ago
I have an issue with Yahoo too
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Seen by 4 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-lacroixr started working on this issue
Aug 10th, 2018 8:06pm
GetHuman-lacroixr indicated the issue is not fixed yet.
Aug 10th, 2018 10:52pm