Thank you. I tried the new mail but want to switch back to the Yahoo Classic, full feat...

GetHuman-rodneyka's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-rodneyka's own words
Thank you. I tried the new mail but want to switch back to the Yahoo Classic, full featured, the choice is no longer there and it automatically switches to the basic version. and does not give me a choice to go back to the full featured. I same using Firefox latest version, but it does the same with any browser.*Can you manually switch my account to the Classic full featured version please ?*Thank YOU
GetHuman-rodneyka did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-rodneyka fixed the problem
I am using windows ** and what I found that thru Microsoft edge settings you can access the wed thru Internet Explorer. Internet explorer does not support the New Yahoo Mail , so Yahoo reverts to Yahoo Classic full featured. From settings I clickek save. When I re opened Firefox and accessed Yahoo Mail it had been saved on the Yahoo server and yahoo Classic full featured opened as previously thru my Firefox browser So far still working even after opening and closing Yahoo Mail.
Please help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman-rodneyka
Aug 10th, 2018 - 7 mons ago
I have an issue with Yahoo too
Fixed
GetHuman-rodneyka shared how to fix
Seen by 19 customers so far
Similar issue to 42207 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-rodneyka started working on this issue
Aug 10th, 2018 5:21am
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 12:24pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 12:39pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 12:44pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:03pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:04pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:07pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:07pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:07pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:07pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:07pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:10pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:12pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 10th, 2018 8:54pm
GetHuman-rodneyka confirmed the issue is fixed. Hooray!
Aug 11th, 2018 1:27pm