No it is still not fixed. please help i really need access to this email.Still not able to access my account My name is MaryEllen Carey but it could be under my maiden name Mary Ellen Downey. My username is *****@***.com. If you have any other questions please let me know.

GetHuman-maryed's customer service issue with Yahoo from August 2018

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The issue in GetHuman-maryed's own words
Access my email account ... I can't access my email as my phone number is no longer accessible. I need to recover my account as I can't remember my password
I need to be able to access my account to update passwords for my new phone. My old phone was crushed and now I am unable to access anything.
Could they please just allow me to access my account even if they need me to verify who I am. I will provide them with anything they need. I just really, really need access to this account.
I have had this email for at least ** years. It is linked to so many things I can't even begin to tell you the problems this has caused.
I have tried repeatedly all the passwords I thought it could be tried to call yahoo directly have read online the tricks to change it
I have an issue with Yahoo too
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Yahoo

yahoo mail
Customer service issue
Reported by GetHuman-maryed
Aug 9th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 11 customers so far
Similar issue to 42007 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-maryed started working on this issue
Aug 9th, 2018 5:13pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 9th, 2018 7:35pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 9th, 2018 7:35pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 10th, 2018 3:37pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 10th, 2018 3:45pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 10th, 2018 6:33pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 10th, 2018 6:33pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 10th, 2018 6:34pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 13th, 2018 2:41pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 13th, 2018 2:41pm
GetHuman-maryed indicated the issue is not fixed yet.
Aug 13th, 2018 2:42pm