Hi my father has recently been locked out of his account he does know the password but...

GetHuman-drynsw's customer service issue with Yahoo from August 2018

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The issue in GetHuman-drynsw's own words
Hi my father has recently been locked out of his account he does know the password but it does not work and i also knew his password and when i try log in it also shows its incorrect ,, but he still has access to his account through his phone witch his number is also on his account but for some odd reason we can not recover his account through is phone number ,, I'm talking in his behalf as his not very clued up with this and need help but he will give you all the info you need to know thanks
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Customer service issue
Reported by GetHuman-drynsw
Aug 8th, 2018 - 7 mons ago
I have an issue with Yahoo too
Seen by 2 customers so far
Similar issue to 41758 others
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Items needed
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GetHuman-drynsw started working on this issue
Aug 8th, 2018 10:52pm
GetHuman-drynsw indicated the issue is not fixed yet.
Aug 10th, 2018 10:10am