I cannot access my e-mail account. I have had the same account for ** years or longer...

GetHuman-monsarel's customer service issue with Yahoo from July 2018

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Help with my Yahoo issue
GetHuman-monsarel's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-monsarel will want to follow the link below to head to their help center. We will check on GetHuman-monsarel later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-monsarel's own words
I cannot access my e-mail account. I have had the same account for ** years or longer (*****@***.com). My phone dies and I have to reload. The system keeps trying to send me an account key to an even older email address. I don't have that account any longer. All I want to do is reconnect to my mailbox. how do I accomplish this when I cannot connect to customer service to solve the problem? If anything, I need to just update my recovery email address to a more recent address and keep going.
GetHuman-monsarel did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-monsarel
Jul 24th, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 35904 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-monsarel started working on this issue
Jul 24th, 2018 10:28pm
GetHuman-monsarel indicated the issue is not fixed yet.
Jul 24th, 2018 11:44pm
GetHuman-monsarel indicated the issue is not fixed yet.
Jul 24th, 2018 11:46pm
GetHuman-monsarel indicated the issue is not fixed yet.
Jul 25th, 2018 11:44pm